Question 1

How quickly can you calibrate our instruments?

Accepted Answer

Standard turnaround is 24–48 hours from receipt or site visit. Same-day express service is available for urgent requirements — contact us to arrange.

Question 2

Do you come to our site or do we bring instruments to you?

Accepted Answer

Both options are available. We offer full on-site calibration anywhere in Sri Lanka, or you can bring instruments to our laboratory. On-site avoids shipping risk and production downtime.

Question 3

Are your calibration certificates accepted for ISO 9001 audits?

Accepted Answer

Yes. Accura M.E.C is ISO 17020 accredited as an Inspection Body and operates in full accordance with ISO 17025 procedures — our certificates are accepted by ISO 9001 auditors, regulatory bodies, and export compliance programmes.

Question 4

Can you repair instruments that are out of specification?

Accepted Answer

Yes. Our engineers carry tools and parts to adjust or repair many out-of-spec instruments during the same visit, then re-calibrate and issue a fresh certificate.

Question 5

What provinces do you cover for on-site calibration?

Accepted Answer

We cover all provinces island-wide — Western, Central, Southern, Northern, Eastern, North Western, Sabaragamuwa, Uva, and North Central. No location is too remote.

Question 6

How do we set up a regular calibration contract?

Accepted Answer

Contact us to discuss a scheduled contract. We'll assess your instruments, create a calibration plan, and manage the schedule — including reminders and booking — so you never miss a due date.

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Island-Wide On-Site Service